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05
Service

Product
Customisation

Home› Services› Product Customisation
In short

Vola builds the product your line actually needs. That can mean an existing product supplied as it is, an existing product refined to fit your process, or a chemistry developed from scratch. Every route runs through our trademarked Dream → Develop → Deliver™ process, so whichever one you need, it is scoped, proven and supported.

Three routes

Customisation is not limited to tweaking something off the shelf. Depending on what the application demands, the outcome is one of three things.

01
Supplied as it is

A product in our existing range already meets the requirement. We validate it against your substrate and process, then supply.

Fastest route, no development
02
Refined to fit

A proven base is close but not exact. Chemists adjust viscosity, tack, open time, cure speed, colour, spray pattern or pack format.

Most common route
03
Supplied as it is

Nothing in the range fits. We develop a new chemistry against your performance, substrate and compliance requirements.

Full development programme

At a glance

Scope Existing product as supplied, refined from a proven base, or developed from scratch
Typical adjustments Viscosity, tack, open time, cure speed, colour
Pack customisation Fill weight, valve type, hose length, applicator
Sample rounds 2 to 3 rounds typical
Lead time 3 to 5 weeks to a signed-off sample
Minimum volume Confirm per project

What's included

✓Bench adjustment of a proven base, or a new formulation from scratch
✓Spray pattern and applicator matching
✓Colour matching and tinting
✓Open time and cure speed tuning
✓Pack size and fill weight changes
✓Sample rounds with test data per iteration
The method

Dream → Develop → Deliver™

Whether the answer is an existing product, a refinement or a new chemistry, it runs through the same three stages, so it is scoped, proven and supported rather than guessed at.

D R E A M
Define & De-Risk

We start with the real problem, not the product. Scoping confirms what has to be achieved on your line, whether an existing product already does it, and whether the work stacks up commercially.

Outcome
A formal Scoping Report.
D E V E L O P
Engineer & Prove

Chemists refine a proven base or develop a new formulation, then validate it against your substrate and process, with compliance documentation issued alongside the test data.

Outcome
A validated, justified solution ready for approval.
D E L I V E R
Execute & Expand

Specification fixed, rolled into production, and reviewed at 90 days, with ongoing support and a roadmap for the next variant.

Outcome
A stable, performing solution and long-term partnership.

How it works

01
Brief

What the application needs, and whether anything in the range already does it.

02
Adjustment

Chemists refine a proven base, or develop a new chemistry from scratch.

03
Trial

You test the sample on your line; we adjust again if needed.

04
Release

Specification fixed and rolled into production.

FAQs

How is this different from Product R&D?⌄

Customisation starts from a proven Vola product. R&D starts from a blank brief.

Do adjustments affect certification?⌄

Any change is re-tested and documentation reissued before release.

What happens if we over-forecast?⌄

Stock ageing is reviewed monthly and flagged early for products held against agreed schedules or call-offs. Any stock that expires due to over-forecasting is managed in line with the agreed SLA and remains the customer's responsibility.

Adjust a product to your line
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